Personally Identifiable Information
“Personally Identifiable Information” is information that identifies a specific end user, in this case you. From time to time, when you engage in certain activities on the Site, such as creating an account or applying for a job, we may ask you to provide certain information about yourself (referred to as “Identification Activity”). It is optional for you to engage in Identification Activity. If you elect to engage in Identification Activity, however, we may ask you to provide us with certain Personally Identifiable Information such as your first and last name, mailing address (including zip code), email address, and telephone number. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity. We may use Personally Identifiable Information to provide products and services to you, enhance the operation of the Site, improve our marketing and promotional efforts, analyze Site use, and improve our product and service offerings. For example, if you send our customer service an email we may use your comments and feedback to tell others about our services, and may post your comment in our marketing materials on the Site. Your comments may contain personal information such as your name. If that is the case, we will obtain consent from you to post your name along with your comment(s) prior to posting your comment for public view. We may also use Personally Identifiable Information to troubleshoot, resolve disputes, accomplish administrative tasks, contact you, enforce our agreement(s) with you, including our Terms of Use and this Privacy Policy, comply with applicable law, and cooperate with law enforcement activities.
Non-Personally Identifiable Information
Non-Personally Identifiable Information is information that does not identify a specific end user (i.e. you). This type of information may include things like the Uniform Resource Locator (“URL”) of the website you visited before coming to the Site, the URL of the website you visit after leaving the Site, the type of browser you are using, and your Internet Protocol (“IP”) address. We, and/our authorized Third Party Service Providers and Advertisers, may automatically collect this information when you visit the Site through the use of electronic tools like Cookies, Web beacons, and Pixel tags. We use Non-Personally Identifiable Information to troubleshoot, administer the Site, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized Third Party Service Providers and Advertisers to measure the overall effectiveness of our online advertising, content, and programming.
Release of Personally Identifiable Information
We will not share, sell, rent, or trade your Personally Identifiable Information with other parties except as provided below: We may share your information with authorized third party service providers. We occasionally provide services and products through, and in conjunction with, third parties. These third party service providers may perform functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share your Personally Identifiable Information with such service providers to fulfill orders, deliver packages, send postal or email, remove repetitive information on customer lists, analyze data, provide marking assistance, provide search results and links, operate the Site, troubleshoot, and provide customer service. We may also collect personal information from individuals and companies (“Affiliates”) with whom we have business relationships and may share your information with service providers to accomplish our administrative tasks. For example, when you apply for a job with us, we may release your information to necessary third parties to perform background checks and verify references. When applicable (e.g. when we release your information to perform a background check) we will give you notice that complies with federal and state law. We encourage third party services with whom we work to adopt and make available effective privacy policies. However, the use of your Personally Identifiable Information by such third parties is governed by the privacy policies of such parties and is not subject to our control. We may share your information in a business transfer. As with any other business, we could merge with, acquire, or be acquired by, another company. If this occurs, the successor company would acquire the information we maintain, including Personally Identifiable Information. However, such Personally Identifiable Information would remain subject to this Privacy Policy. We may share your information for our protection and for the protection of others. We reserve the right to disclose your personally identifiable information as required by law and when (1) we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on us; (2) enforce or apply this Privacy Policy, the Site’s Terms of Use or other agreements; or (3) protect the rights, property, or safety of the Site, its users, or others.
Release of Non-Personally Identifiable Information
We may disclose or share Non-Personally Identifiable Information with partners, affiliates and advertisers. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) with third party Advertisers, Third Party Advertising Companies, and other parties. We may use third party service providers to track and analyze non-personally identifiable usage and volume statistical information from our users to administer the Site and constantly improve its quality. We may also publish this information for promotional purposes or as a representative audience for advertisers. Please note that this is not personally identifiable information, only general summaries of the activities of Site users. Such data is collected on our behalf, and is owned and used by us.
Data Tracking
Cookies
To facilitate and customize your experience with the Site, we may store cookies on your computer. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes which contains information about that user. We may use cookies to save you time while using the Site, remind us who you are, and track and target user interests in order to provide you a better, more customized experience. Cookies also allow us to collect Non-Personally Identifiable Information from you, such as the pages you visited and which links you click on. Use of this information helps us to create a more user-friendly experience for all visitors. In addition, we may use third party advertising companies to display advertisements on our Site. As part of their service, said third party advertising companies may place separate cookies on your computer. We have no access to, or control over, these cookies. This Privacy Policy covers the use of cookies by KLH only and does not cover the use of cookies by any advertiser, third party, or third party advertising company. Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the Site may not work properly.
Other Tracking Devices
We may use other industry standard technologies like pixel tags and web beacons to track your use of the Site, and we may allow our third party service providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on the Site, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a non-personally identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on the Site, as well as give us a way to measure our performance. We may also utilize pixel tags and web beacons provided by our affiliates and/or marketing partners for the same purposes.
Privacy Policies of Third Party Websites
This Privacy Policy only addresses the use and disclosure of information we collect from you on www.klhengrs.com. Other websites that may be accessible through our Site have their own privacy policies and data collection, use, and disclosure practices. If you link to any such website, we urge you to review the website’s privacy policy. We are not responsible for the policies or practices of third parties.
Children
Minors under the age of eighteen (18) may not use the Site. We do not knowingly collect personal information from anyone under the age of eighteen (18), and no part of the Site is designed to attract anyone under the age of eighteen (18). KLH does not sell products or services for purchase by children.
Notice of Privacy Rights for California Residents Only
California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (the “Act”) and the California Business and Professions Code. As required by the Act, we will provide you with the categories of Personally Identifiable Information that we collect through the Site and the categories of third party persons or entities with whom such Personally Identifiable Information may be shared for direct marketing purposes at your request. California law requires us to inform you, at your request, (1) the categories of Personally Identifiable Information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. The Act further requires us to allow you to control who you do not want us to share that information with. To obtain this information, please send a request by email or standard mail to the address found below. When contacting us, please indicate your name, address, email address, and what Personally Identifiable Information you do not want us to share with Affiliated Businesses or Marketing Partners. The request should be sent to the attention of our legal department, and labeled “California Customer Choice Notice.” Please allow 30 days for a response. Also, please note that there is no charge for controlling the sharing of your Personally Identifiable Information or requesting this notice.
Contact
If you have questions, please contact us at:
KLH Engineers, Inc.
1538 Alexandria Pike, Suite 11
Fort Thomas, KY 41075
800-354-9783